Case Study
$500,000 Saved on Refund Requests in Year One
How QuickStart transformed their post-graduation career services from manual spreadsheets into a scalable, student-centered platform.
Book a Demo$500K
Saved in Refunds
60%+
Career Services Engagement
17%
Decline in Refund Requests
700+
Students Per Year
The Challenge
No Post-Graduation Infrastructure
QuickStart is an Austin-based IT training provider founded in 1988, serving approximately 700 students each year across Cybersecurity, Cloud Engineering, Software Engineering, and Data Science programs. Despite decades of training excellence, their post-graduation support was falling short.
Career services relied entirely on Excel spreadsheets and manual tracking. Without a structured system for maintaining contact with graduates, their placement rate appeared to be below 15%. The reality was that graduates were finding jobs, but QuickStart had no way to capture those outcomes.
Career content lived outside their LMS, making it invisible to students who needed it most. Administrators were overwhelmed, spending their days on repetitive tasks instead of meaningful coaching. A previous attempt with Huntr had proven unable to scale to meet their needs.
The Solution
A Complete Career Services Ecosystem
Comprehensive Tracking
Replaced spreadsheets with real-time dashboards that tracked every student touchpoint, from resume uploads to job applications and interview outcomes.
Communication Tools
Built-in messaging and task assignment kept career coaches connected to students without relying on scattered emails and phone calls.
Employer Collaboration
Talent Links revived employer engagement, giving hiring partners a direct pipeline to qualified graduates with verified skills.
Material Approval Gates
In-system feedback and approval workflows ensured students produced job-ready resumes and portfolios before entering the market.
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The Results
Measurable Impact Across the Organization
2x
Career Services Engagement
Engagement with career services jumped from 30% to over 60% after QuickStart onboarded students during their first week and required regular platform logins. Students who previously fell through the cracks now had a structured path to employment.
17%
Fewer Refund Requests
By demonstrating tangible career support and tracking student progress transparently, QuickStart saw a 17% decline in refund requests. This translated directly into $500,000 in preserved revenue during the first year alone.
$0
Extra Hiring Needed
The efficiencies gained through automation and streamlined workflows eliminated the need to hire an additional career coach. The existing team was able to support all 700+ students annually without added headcount.
The platform gave us visibility we never had. We finally know where every student stands in their job search, and we can prove the value of our career services to stakeholders.
Career Services Team
QuickStart
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